Privacy Policy

At Happy Organs, we're committed to protecting your privacy and ensuring that your personal information is handled with the care and sensitivity it deserves. This Privacy Policy explains how we collect, use, share and process information you share with us when you visit our website, place an order, or interact with our services. We respect your online privacy and recognise the need for the protection and management of any information related to you that you share with us through the website.

This domain name https://happyorgans.in/ and its tools (collectively, "Website") are owned and operated by Happy Organs Private Limited. Throughout the Website, the terms "we", "us", and "our" refer to Happy Organs Private Limited, bearing CIN No.: U21002UP2024PTC200216 (This term also covers any future owners, related companies, or approved parties it may be transferred to, unless the context indicates otherwise) and "You", "Your", "Yourself" refer to the customer/User. This Privacy Policy is an electronic document created in accordance with the Information Technology Act, 2000 and its applicable rules. It is a legally binding agreement and does not require any physical or digital signature. This Policy forms part of the Website's Terms of Service and should be read together with them. If there is any difference between this Policy and the Terms of Service, our interpretation will be final and binding.

By accepting this Policy, whether by clicking to agree, using the Website, or providing your information through any facilities provided on the website, you give your free, informed, and clear consent to the collection, use, sharing, and processing of your personal information or non-personal information as described here.

User Information

To use certain services or features on the website, the User is required to provide some information for the registration process of the particular service, namely: Name, email address, phone number, pin, credit or debit card information, medical records, password, occupation, and interests and preferences. All this information will be used to improve our site and provide you with the most user-friendly experience on our website.

We may use the above User information to operate, maintain, protect, and improve our services (including advertising), and to develop new services.

Cookies

To make our Website more user-friendly and responsive, we may use cookies or similar technologies. Cookies help us collect information by assigning a unique, random identification number to each visitor. This allows us to understand user preferences and improve the overall experience on our Website. A cookie can only store information that you voluntarily provide to us. It cannot access or read data stored on your device.

When you visit our website, happyorgans.in, our server may automatically collect limited technical information such as your IP address. We use cookies to save items in your cart and remember your preferences, so we can give you a smoother and better experience. Cookies also help us understand how people use our Website, so we can improve it. You can manage or turn off cookies in your browser settings, but some features may not work properly if cookies are disabled.

Information Sharing

We do not sell or share your personal information with others without informing you. We may share such information only with trusted partners who help us run our Website or provide services, and they are required to keep your information private. We may also share information if needed to follow the law, enforce our rules, or protect our users, our business, or their safety. General, non-personal information may be shared for marketing, advertising, or analysis purposes.

Data Security 

We take reasonable steps to keep your information safe. This includes using security tools and internal checks to protect your data from unauthorised access, misuse, or loss. Your information is stored on secure servers that are protected by firewalls and access controls. Only authorised personnel are allowed to access these systems. That said, no method of storing or sending information over the internet is completely secure. While we try our best to protect your data, we cannot guarantee complete security. Please also remember that any information you choose to share publicly on the Website can be seen by others.

Changes To This Policy

We may update this Policy from time to time. If we make any important changes, we will inform you by email or by clearly posting a notice on the Website, as required or appropriate. Any updates will apply from the date the Policy is published.

Governing Law 

This Policy shall be governed by and interpreted in accordance with the laws of India. The place of jurisdiction shall be NOIDA, Uttar Pradesh. In the event of any disagreement arising out of this Policy, the same shall be settled by arbitration conducted by a sole arbitrator, appointed mutually by both parties and governed by the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be in NOIDA, Uttar Pradesh.